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Coronavirus Update 2020

Province of New Brunswick is now in a State of Emergency as of March 19, 2020

Province of New Brunswick Coronavirus Update Website

Province of New Brunswick Coronavirus Self Assessment Tool

If you think you are shoring signs of COVID-19, use the following link to complete the online self assessment: New Brunswick
Workers Emergency Income Benefit

The New Brunswick Workers Emergency Benefit Program Registration

Federal Government of Canada Coronavirus Update Website

Federal Government of Canada Mandatory Self-Isolation for Individuals Entering Canada

The Town of Saint Andrews is following the recommendations of Public Health Officials. For accurate and up to date information about COVID-19, please visit the Government of New Brunswick website. Our municipal facilities have taken appropriate measures to reduce risk of contamination. Some of the actions taken include the addition of additional hand sanitizers, increased frequency of inspection of soap and hand sanitizer dispensers, and increased cleaning in high-traffic areas. Town Staff are reviewing our Emergency Management Plan with additional measures highlighted by Public Health Officials.

About Coronavirus

COVID-19 is an illness caused by a coronavirus. Human cornaviruses are common and are typically associated with mind illnesses, similar to the common cold.

Symptoms of human coronaviruses may be very mild or more serious such as:

  • Fever
  • Cough
  • Difficulty breathing
  • Pneumonia in both lungs

Those with COVID-19 may have little to no symptoms. You may not know you have symptoms of COVID-19 because they are like a cold or flu. Symptoms may take up to 14 days to appear after exposure to COVID-19

How does COVID-19 Spread

Human Coronavirus cause infections in the nose, throat and lings, they are most commonly spread from an infected person through:

  • Respiratory droplets that are spread when you cough or sneeze
  • Close personal contact, such as touching or shaking hands
  • Touching something with the virus on it, then touching your mouth, nose or eyes before washing your hands

While experts believe that spread from a person who is asymptomatic (not showing any symptoms) is possible, this is rare. Based on the latest available date, the main driver of the COVID-19 outbreak is symptomatic cases. This means the primary focus on containing the outbreak is to prevent exposure through direct or close contact.

Best Practices for Reducing the Possibilities of Transmission of COVID-19

Union of Municipalities New Brunswick Information on COVID-19

Bulletins and Updates from across the municipalities in New Brunswick

Town Facilities and Activities

Following the recommendation of the Chief Medical Officer of Health of the Province of New Brunswick to not have groups of more than 150 people and to respect social distancing of 6 feet (2 metres), our recreational facilities including the W.C. O’Neill Arena and Community Youth Centre (except parks and trails) will be closed to the public effective Monday, March 16, 2020, until further notice.

Public Works and Water/Wastewater facilities remain open to staff.

These measures will help to reduce the spread of the virus and protect the health of our employees and community. In all other respects, it is business as usual for our organization including snow clearing, water and wastewater, etc.

Cleaning of Town Facilities

The Town of Saint Andrews has already taken measures in its facilities to try to reduce the risk of contamination including:

  • Frequency of cleaning in high traffic areas and high touch surfaces has been increased.
  • Additional hand sanitizer stations have been installed throughout Town Hall and the Arena.
  • Posting of COVID-19 and hand washing posters produced by the government in all public washrooms and facilities.
  • Monitoring of soap dispensers in order to ensure they are always filled.

Bill Payments

Your payments can be made online or at the Town Hall at 212 Water Street, Saint Andrews NB. 8:30 a.m. – 4:30 p.m. Monday – Friday.

How to Isolate at Home when you have COVID-19

Isolation means staying at home when you are sick with COVID-19 and avoiding contact with other people to help prevent the spread of disease to others in your home and your community. Click on the link provided for best practices when isolating at home from the Government of Canada Public Health Agency:

How to Care for a Person with COVID-19 at Home – Advice for Caregivers

If you are caring for a person who has been diagnosed with COVID-19, follow this advice to protect yourself and others in the home, as well as those in your community.

Know Where to Get Information and Who to Call

For the latest information updates before and during emergency situations – including emergency centre locations and evacuation routes – follow the Town of Saint Andrews’s updates on the Town of Saint Andrews website, Facebook, or listen to your local radio and TV stations.


  • Tele-Care is a free, confidential, health advice and information line.: Dial 8-1-1 for access to bilingual, registered nurses, 24 hours a day, seven days a week. In an emergency, call 911 or visit the local emergency department.
  • If you immediately need police, a fire truck or an ambulance: Dial 9-1-1
  • If the power goes out, call NB Power or report it online: Dial 1-800-663-6272
  • For additional questions regarding the Town of Saint Andrews and our process for managing the COVID-19 Pandemic please contact the Town Office at 506 529 5120 or email
  • CHIMO Helpline provides mental health services to those in need call 1-800-667-5005
  • Kids Help Phone provides mental health services to those in need call 1-800-668-6868

Mental Health

How to cope with Anxiety from COVID-19 video from UNICEF:

The outbreak of coronavirus disease can be stressful for people and communities. It is natural to feel stress, anxiety, grief, and worry during and after a stressful situation.

There are things you can do to support yourself and your family.

Connect with others – Share your concerns and how you are feeling with a friend or family member.  Check in regularly with loved ones, especially with those affected.

Connect with others – Share your concerns and how you are feeling with a friend or family member.  Check in regularly with loved ones, especially with those affected.

  • Take breaks – Take deep breaths, stretch or meditate. Make time to unwind and remind yourself that strong feelings will fade. Try to do activities you usually enjoy. Maintain a sense of hope and positive thinking.
    • Get plenty of sleep, exercise, and eat well.
    • Sharing accurate information can help calm fears, manage anxieties and allow you to connect with others. 
    • To avoid spreading rumors, use reliable sources of information.
    • Reliable sources for information include those that have a mission to inform and protect the public like public health authorities. 

COVID-19 Mental Health Links


Business Resources

WorksafeNB COVID-19 Business Information:

COVID-19 Wage Subsidy Program

Canada’s COVID-19 Economic Response Plan: Support for Canadians and Businesses

News Release – Government of Canada on the Economy and Financial Sector

Workplace safety FAQs regarding COVID-19.  Thank-you to Chamber Director Kelly Lord from Maritime HR Solutions for sharing!

Service Canada has set up a dedicated phone line for inquires regarding EI claims related to the COVID-19 pandemic: 1-833-381-2725.

Please call this number if:

1. You need to apply for EI sickness benefits because you are unable to work because you must self-isolate for 14 days ( the one-week wait period has been waved for those for whom this is the case);

2. You have been laid off because of the COVID-19 pandemic and are looking to initiate a claim for regular EI benefits, or

3. You are an employee or and employer who is looking to apply for financial support through the EI Work-Sharing program due to the COVID-19 pandemic.

Canadian Chamber of Commerce –

Atlantic Chamber of Commerce –

Government of Canada information Economic Aid:

  • The Government of Canada also announced that it will be taking the following measures to support both employers and employees:
  • Waiving the one-week waiting period for people who are in quarantine or have been directed to self-isolate and are claiming Employment Insurance sickness benefits. Information on eligibility criteria and the application process can be found here.
  • Enhancements to the Work-Sharing Program to help employers who are experiencing a downturn in business due to COVID-19, and their workers. Information on the Work-Sharing Program can be found here.
  • Income support for those who are not eligible for Employment Insurance sickness benefits is also being explored.
  • For more information on additional federal government support available to your business and workers, contact Service Canada at 1-800-OCanada (1-800-622-6232).
  • Canada’s regional development agencies, including the Atlantic Opportunities Agency, has also announced support is available for small or medium-sized businesses impacted by the sudden shifts in the economy, and those who need pressing assistance, including:
  • Access to federal funding to help you stay in business.
  • Advice and path finding services to other federal programs and services online.
  • Contact: ACOA – 1-800-561-4030.

Federal Measures

The federal government has announced temporary income support for workers and parents without paid sick leave as well as longer-term income support for workers. Low- and modest-income families which may require additional financial help may apply for a one-time special payment through a GST credit. Families with children will be eligible for increased Canada Child Benefit payment amounts. For more information on these federal measures:

  • Canada Revenue Agency Accounts and Payments (individuals); 1-800-959-8281 (e); 1-800-959-7383 (f).
  • Canada Revenue Agency Accounts and Payments (business); 1-800-959-5525 (e); 1-800-959-7775 (f).
  • Child Benefit and GST credit; 1-800-387-1193 (e); 1-800-387-1194 (f).
  • Employment Insurance: To apply for EI benefits, visit their website. After that, individuals may apply to have the one-week waiting period waived by calling the government’s toll-free number at 1-833-381-2725, or teletypewriter at 1-800-529-3742.
  • Emergency Care benefit and Emergency support benefit: Both benefit plans will be open for application in April, through the Canada Revenue Agency website.
  • Export Development Canada general line 1-800-229-0575.
  • Business Development Bank of Canada general line 1-877-232-2269.

Western Charlotte County Resources

Food Banks

St. Andrews & Area Open Door (Source: St. Andrews & Area Open Door Program )
Phone: (506) 927-0000
Next distribution date is April 15. Service is provided through PC gift cards. They can
be distributed anytime, Monday-Friday in emergency situations.
Donations: E-transfer: ( no password required). Can also be
dropped off at Scotiabank in St. Andrews.

Volunteer Centre of Charlotte County (Source Facebook: Volunteer Centre of
Charlotte County Inc. )
199 Union Street St. Stephen , NB E3L 2X2
Phone: (506) 466-4995 or Cell (506) 466-8528
Hours: Monday and Wednesday 10am-3pm, Friday 9am-3pm
Confidential arrangements or after work appointment are available upon request, as
well in town delivery available.
Donations: Financial, e-transfer . Food, please call
during hours to drop off or to arrange items to be picked up.

Grocery Stores/Markets

Joey’s Independent Grocer (Source Facebook: Joey’s Independent Grocer )
232 Water Street, Saint Andrews , NB E5B 1B4
Phone: (506) 529-3831
Dedicated seniors only hours (65+): Mon-Sat : 7am – 8am seniors only (65+); Sunday:
8am – 12pm seniors only (65+). Delivery available for those quarantined (within town
of Saint Andrews). Place your order by phone (506-529-3831) or email
( ), pay via credit card. Order and drive-through service
available for those outside of town limits.

Stuarts (Source Facebook: Stuarts )
25 Milltown Blvd. St. Stephen , NB E3L 1G2
Phone: (506) 466-6312
Open Mon-Fri 8:30-5pm; Sat 9-3pm; Sun. CLOSED
Offering a variety of produce and currently offering $20 veg/fruit boxes with add ons
and Dunster’s Bakery items available. Free delivery in town on all orders over $20.00.
Payment options cash, credit card, debit and e-transfer.

Atlantic Superstore St. Stephen (Source Facebook: Atlantic Superstore (195 King Street,
Saint Stephen, New Brunswick) )
195 King Street, St. Stephen , NB
Phone: (506) 465-1457
Online orders available, please understand there could be a wait time. Dedicated
hours of 7-8am Mon-Sat for seniors, people living with disabilities and others who
need assistance and consideration (please reserve this shopping time for those who
need it). New signage and indicators on social distancing have been implemented
for shopping – please follow these measures.

Milltown Market (Source Facebook: Milltown Market )
419 Milltown Blvd, St Stephen , NB E3L 1J5, Canada
Phone: (506) 466-2313
Offering groceries, meat and frozen foods. Still taking cash but prefer debit/credit.

Campobello Village Mart (Source Facebook: Campobello Village Mart )
924 Route 774, Welshpool, NB E5E 1B1 ( Campobello Island)
Phone: (506) 752-2667


Cockburn’s Corner Drug Store (Source Facebook: Town of Saint Andrews)
192 Water St, Saint Andrews , E5B 1B2
Phone (506) 529-3113
Please call in refill orders before coming to the store. For new prescriptions, to pick
up items or shop please use the old take-out window on King Street. Delivery is
available for those quarantined (within the town limits), place your order by phone or

St. Stephen Guardian Pharmacy (Source Facebook: St Stephen Guardian Pharmacy)
101 King St, St. Stephen , E3L 2C6
Phone (506) 466-4447
Offering curb-side pickup or delivery (in town limits) for prescriptions to help reduce
the number of people in our store in an effort to keep our community safe. Please
call at least 24 hours in advance to order refills. If using curbside pickup please call
from the parking lot with credit card payment and then we will deliver to your
vehicle. If your doctor is faxing a prescription, please call ahead to ensure it is ready.

Jean Coutu St. Stephen (Source Facebook: Jean Coutu St. Stephen )
210 King Street, St. Stephen , NB E3L 2E3
Phone: (506) 465-8440
Updated: April 3, 2020
Offering a free delivery service within town limits in the afternoons from Monday to
Friday. Also doing curbside pickup, bringing it out to your car so you don’t have to
come into the store.

Herring Cove Pharmacy (Source Facebook: Herring Cove Pharmacy )
924 Rte 774 Unit 2, Welshpool, NB E5E 1B1 ( Campobello Island)
Phone: (506) 752-1811
Phone in with your medication request rather than coming into the pharmacy. No
longer accepting cash, however you can pay by credit card, debit at the door or by
e-transfer. To e-transfer, send your payment to
We will deliver your medication once payment is processed.
Will arrange pickup/delivery for you (trying to make two delivery runs per day).


Charlotte Dial-a-Ride is available to assist in the delivery of essential goods like
groceries and medication at this time. They will be supplementing what is already
available across the county.
To contact regarding membership or delivery, please call (506) 466-4444.
If you would like to sign up as a volunteer to help provide this service please call.
Please note every attempt was made to include accurate information to help
support residents; however, if an organization is missing or information is
incorrect, please let me know and I will make the corrections right away. Given
that information is changing quickly, this resource list will be reviewed and
updated on a weekly basis.
For questions, corrections or suggestions, please contact:
Raymond Funk at 506-321-2297 or

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